Posted door rates provide a usual, customary, and reasonable range of fees for services and supplies in a given geographical area. by David Ribeiro Why is it important that all shops have a posted door rate? Fair compensation starts with industry posting and charging customary and reasonable rates. Posted rates do the following: Help consumers …
The Automotive Retailers Association (ARA) is disappointed in today’s announcement by ICBC to maintain the status quo regarding compensation increases to the glass & collision sectors of the automotive industry. The ARA has a long history of campaigning for systemic changes to compensation in the industry and finds this decision unsatisfactory in moving our industry …
ICBC Announces a New Compensation Package for Glass & Collision Repair Read More »
At last, an event to look forward to! We are all aware of how difficult the past two years have been—a challenge for many—but even more so in British Columbia, with the implementation of ICBC’s repair programs for collision and glass. Despite the challenges, however, these programs have also identified just how critical it is …
The ARA has introduced certification programs to raise the level of industry professionalism in the areas of automotive glass, collision repair, automotive recycling, and towing. With industry consolidation and technological advancement, many challenges exist for independents as they attempt to remain profitable and/or competitive. Additionally, for the automotive glass industry, once technicians have completed their …
Certified Auto Glass Service: A Glass Training Standard Read More »
by David Ribeiro, ARA senior industry relations advisor Making a business decision without having enough valid information can be difficult. Bearing in mind that “you don’t know what you don’t know,” there is one thing I do know for sure and that is that data will talk to you, if you are willing to listen. …
The ARA would like to take this opportunity to clarify the actions and role it played in helping to resolve concerns raised by industry related to a gas card promotion. Although this offer began late January it was not until February 11th that the ARA was made aware of the promotion and industry’s concerns. At …
The ARA’s Role in Resolving Gas Card Promotion Issue Read More »
From Adrian Scovell, ARA president and CEO: I would like to respond to concerns expressed by some members of the auto glass industry with regard to an apparent abuse of ICBC’s supplier discounts policy. I realize this has taken time, however, I assure you it has not been ignored. The ARA had been patiently working …
How to Challenge the Auto Glass Technician Certification in B.C. In B.C., an individual can become certified as an automotive glass technician by completing the AutomotiveGlass Technician apprenticeship program (“Apprenticeship pathway”) or by challenging the certification(“Challenge pathway”). The following instructions are for automotive glass technicians who have significant trade experience and wish to apply to …