RPM Training—creating results, performance, and mastery one automotive shop owner at a time.
RPM Training is an automotive management training and coaching company. Its mission is to inspire automotive shop owners to achieve results, actualize performance, and attain mastery in their business. RPM Training will accomplish this by providing training, coaching, and business resources. For automotive shop owners, the outcome will be greater freedom to choose what to do with their time and financial resources.
RPM Training was founded by Murray Voth, one of Canada’s most knowledgeable experts on the automotive industry, especially as it relates to the business development of the independent aftermarket automotive service and repair sector.
Voth focuses on improving profitability, best practices in management, financial management, systems implementation, human resources, and leadership. He spends significant time researching the issues facing the industry from a macro and micro level, and he brings training and coaching solutions to his clients.
RPM Training has two premier training courses.
1. Business Results Analysis Training
This course is primarily for automotive shop owners and managers. The purpose of this course is to help shop owners achieve the financial goals that they have always wanted. This includes monthly and yearly profits, building the value of the company for future sale, and creating wealth for themselves and their families.
Learning Outcomes of this course:
- What is the purpose of a business?
- What is a successful business?
- Start with the end in mind
- Understand that profit is not a dirty word
- Understand return on investment (ROI)
- Understand a balance sheet and retained earnings
- Learn how to read an income statement
- Learn how to create a good income statement
- Learn how to find and use industry key performance indicators
- Learn how to improve key performance indicators.
2. SMART Course—Service Management and Results Training
The RPM SMART Course is a unique blend of automotive shop management and service advisor training. The course is designed for shop owners, service advisors, and technicians. It teaches the primary key performance indicators and the systems and procedures required to achieve them. This course is the why, where, when, who, what, and how of operating a high performance and profitable automotive repair shop.
Learning Outcomes of this course:
- Introduction—What Is Good Customer Service?
- Managing the Paper and Communication Flow
- Scheduling—Creating a Professional Practice
- Dispatching—Analogue and Digital Workflow
- Client Consultation Process—Overcoming the Negative
- Measuring and Managing Service and Parts
- Creating Productivity & Efficiency in Time and Money
- Getting Paid for Testing—Throw Out The Magic Wand
- Inspections—The Doctor is In!
- Maintenance Programs—Planting A Crop for the Future!
- The 400% Rule—The Deferred Work Cycle.
- Conclusion—How To Make These Changes Stick!
Special Offer for ARA Members
As members of the Automotive Retailers Association, you will receive $100 off of the SMART Course and $50.00 off the Business Results Analysis Training course. Learn more >>
RPM Mastermind Groups
An RPM Mastermind group consists of 10 automotive shop owners that meet on a monthly basis. These groups provide support, encouragement, accountability, measurement, and the sharing of best practices. This mastermind group is your board of directors, coached and facilitated by Murray Voth.
Why Group Coaching?
RPM Mastermind groups are a unique blend of group and individual coaching. Working together with your peers, you gain knowledge and wisdom from multiple perspectives. No one person can know everything, and it has been proven that a group of masterminds has far more intelligence than the sum of its parts. Participating in a group session along with an individual session on a monthly basis provides for a wide range of experience with a precision focus on your specific needs. Individual coaching can get expensive quickly, and this blend has been found to move automotive shop owners forward faster in a cost-effective manner.