Towing & Recovery Division

The Towing & Recovery Division (TRD) represents the interest of the towing industry in B.C., with volunteers serving on the ICBC liaison committee to rpovide input on policies relating to rates for towing and storage of vehicles with ICBC insurnace policies that have been involved in an accident. Another initiative resulted in a popular online training course about impound lot operations and how to dispose of abandoned vehicles. The TRD’s objective is to enhance, educate and promote operator safety and professionalism.

TRD Executive Committee

Division Chair

Executive Committee

Mitchell Martin, Mitchell’s Towing Ltd., North Vancouver

Chris Logan, Roadway Towing, Delta
Kit Moller, Clover Towing (2015) Ltd., Surrey
Taylor Kenyon, Penticton Towing, Penticton
Kyle Schrump, Buster’s Towing, Vancouver
Barry Mah, Reliable Towing Mission Ltd., Mission
Mike Oldfield, Mid Island Towing
Kevin Desjardin, Don’s Towing

TRD Contact Information:
Ken Hendricks, Senior Industry Relations Advisor

TRD Frequently Asked Questions

Answer: New legislation was introduced in September 2010 that impacts impound lot operators (ILOs) with respect to the way they handle impoundment and disposal of vehicles. The ARA has developed a free course providing  guidance and best practices to help  ILOs understand their rights and obligations under the law. Visit the ARA Training Centre of Excellence website to take this course.

Answer: The ARA Occupational Health & Safety website has all the information needed by employers and employees, including guideline booklets, templates, and links to relevant information.

Answer: Yes – the ARA has launched an employment website at that includes career profiles, links to training resources, and a job bank where employers can post job vacancies.

Towing & Recovery Division News

ICBC and ARA Team Up to Support Industry Training

The Automotive Retailers Association (ARA) and ICBC have partnered on a pilot project, Labour Attraction/Retention, Education/Training and Safety (LETS). For the towing and recovery industry, ...
Read More →
Traffic control zone with cones

New Traffic Control Training for Towing Industry

The goal of every tow and recovery operator is to get home safely after every shift. Completing this new online course will help operators get ...
Read More →

Changes Coming to Driver’s Licence Number System

ICBC will run out of seven-digit driver’s license numbers (DLN) in 2023 and in preparation, ICBC expects to increase the length of driver’s license numbers ...
Read More →