Collision Repair Division

The Collision Repair Division (CRD) represents the interest of auto body shop businesses in B.C., including serving on the ICBC liaison committees. The CRD provides input on behalf of the industry to ICBC policies, such as standards of performance, shop labour, parts and materials rates. The CRD is proud of its Certified Collision Repair (CCR) program, an industry-led initiative to certify auto body repair facilities that achieve and maintain the highest standards in accurate and safe repairs, product expertise, customer service, and business practices, thereby ensuring that consumers can have peace of mind when they require collision repair services.

CRD Executive Committee

Division Chair

Executive Committee:

Rick Hatswell, Craftsman Collision Centres

Wade Bartok, Elite Body Shop CSN, North Vancouver
Bill Thomson, Boyd Autobody & Glass, Port Coquitlam
Colin Jung, B&D Auto Body Ltd., Vancouver
Dave Onderwater, Northline Collision, Smithers
Derek Chao, Automind Collision, Coquitlam
Mark Descoteau, CARSTAR Terminal Auto Body, Parksville
Michael Schurink, Ritchie Collision, North Vancouver
Miles North, Colorworks, North Vancouver
Peter Desantis, Open Road Richmond Auto Body, Coquitlam
Terry Kaiser, Fix Auto, Port Moody

CRD Contact Information:
David Ribeiro, Senior Industry Relations Advisor

CRD Frequently Asked Questions

Answer: Yes – the ARA has launched an employment website at that includes career profiles, links to training resources, and a job bank where employers can post job vacancies.

Collision Repair Division News

Collision Repair

ICBC to Implement Feather, Prime and Block Operations Payment

It’s not often we have the opportunity to celebrate success like this. The ARA is happy to announce that ICBC has confirmed the implementation of …

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Collision Repair

Comparing Certification Programs: ARA (CCR) vs. CCC

For some, the ICBC Collision Repair program has been a reinforcement of best business practices for progressive shops, while for others it has been a …

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Auto RecyclingCollision Repair

ICBC Publishes Tip on Refusal Numbers

A recent tip from ICBC reminds auto recyclers and collision repair shops what is the use and requirements of refusal numbers: A participant must be able to …

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