ARA News: 2017 Q1 President’s Message

by Ken McCormack

Perhaps the single most important thing on the majority of our members’ minds these days is the results of the Independent Third-Party Review (the review). This review was initiated late in 2015, after Minister Todd Stone attended the ARA AGM and announced that he was directing ICBC to fund an investigation that would include how automotive repair, recovery, and recycling service providers are compensated for their insurance-based work. This announcement was very well-received by our members, who struggle to remain viable under what our industry sees as unreasonable and unsustainable rates. The minister also committed to an aggressive timeline for completing the review, making it clear that this would be different from our previous experience with reviews, in that he will be following up on the recommendations of the reviewer…

The 2017 Q1 President’s Message originally appeared in the 2017 Q1 issue of ARA News. Click here to view the entire message.