ARA Divisions

Towing & Recovery

Ken Hendricks
Towing & Recovery Division Industry Relations Advisor
trd@ara.bc.ca

The Towing and Recovery Division (TRD) represents the interests of the towing industry in B.C., with volunteers serving on the ICBC liaison committee to provide input on policies relating to rates for towing and storage of vehicles with ICBC insurance policies that have been involved in an accident.  The TRD is currently working with the provincial government with the goal of improving the current Vehicle Impound program. Another objective of the TRD is to increase the safety and professionalism of tow operators through education and training programs.

PowerSport Dealers

Darren Cox
PowerSport Dealers Division Industry Relations Advisor
pdd@ara.bc.ca

The PowerSport Dealers Division (PDD) evolved from the Motorcycle Dealers Advisory Committee of the B.C. Vehicle Sales Authority (VSA) because it was believed that this sector of the industry was under-represented in policy-making. It was agreed that a natural fit existed between the ARA and PowerSports dealers, who historically did not have the kind of representation that the ARA provides for its other division.

Licensed Motor Dealers

Ken Hendricks
Licensed Motor Dealers Division Industry Relations Advisor
lmd@ara.bc.ca

Members of the Licensed Motor Dealers Division (LMD) are automotive retailers, primarily of pre-owned vehicles and are independent, rather than franchised new car dealerships. Our LMD members are located throughout the province and serve your used car needs with competitive deals and fair and ethical practice business. All our dealer members are licensed and registered by the Vehicle Sales Authority of B.C. (VSA) ensuring they comply with all provincial legislation.

Collision Repair

David Ribeiro
Collision Repair Division Industry Relations Advisor
crd@ara.bc.ca

The Collision Repair Division (CRD) represents the interests of auto body shop businesses in B.C., including serving on liaison committees with ICBC, Automotive Training Standards Organization, Metro Vancouver and other stakeholders. By serving on several ICBC liaison committees the ARA provides input on behalf of the industry to ICBC policies, such as standards of performance, shop labour and parts and materials pay rates to name a few. The division has a long history of accomplishments such as the Collision Repair Industry Agreement (CRIA)

Mechanical Repair

David Ribeiro
Mechanical Repair Division Industry Relations Advisor
mrd@ara.bc.ca

The Mechanical Repair Division (MRD) represents the interests of auto repair shops in B.C. Through the ARA’s participation in the National Automotive Trades Association (NATA), the MRD played a key role in solving the issue commonly called “Right to Repair” (access to OEM repair and diagnostic information) for all Canadian repair shops. The result is the Canadian Automotive Service Information Standard (CASIS). More information on CASIS can be viewed on the NATA website.

BC Auto Recyclers

Ken Hendricks
BC Auto Recyclers Division Industry Relations Advisor
bcar@ara.bc.ca

The B.C. Auto Recyclers division (B-CAR) represents the interests of automobile recycling businesses. The auto recycling industry has been reinventing itself in recent years in order to make the industry more environmentally friendly. End-of-life vehicles can contain a number of hazardous materials such as oil, gas, anti-freeze and other fluids, batteries and even mercury, all of which must be properly handled and disposed of in order to protect the environment.

Auto Rental

Darren Cox
Auto Rental Division Industry Relations Advisor
ard@ara.bc.ca

The Auto Rental Division (ARD) was chartered in November of 1997, gaining recognition for representing the auto rental industry. Valuable relationships have been forged with the provincial government. The membership of this division is comprised of the larger major rental corporations as well as independently owned and operated rental companies.

Auto Glass

Darren Cox
Auto Glass Division Industry Relations Advisor
agd@ara.bc.ca

The Automotive Glass Division (AGD) represents the interest of auto glass repair businesses in B.C. By serving on the ICBC auto glass liaison committee the AGD provides input on behalf of the industry to ICBC policies, such as standards of performance, shop labour and parts and materials pay rates. The AGD is currently working on an Auto Glass Industry Certification Program – an industry-led initiative to certify auto glass service providers who achieve and maintain high standards in product expertise, customer service and business practices. The purpose of the program is to ensure that our customer, the vehicle owner, receives efficient automotive glass repair/replacement work that meets the highest industry standards for quality, safety and service.